Delivery Policy

This Delivery Policy governs the fulfillment and delivery of products and services purchased from Ovelune.

1. Delivery Timeframes

Delivery timeframes for physical products will be specified at the point of checkout and confirmed via email following purchase confirmation.

2. Customer Responsibility

It is the customer’s responsibility to ensure that the delivery address and contact details provided are accurate and complete. We accept no liability for delays or delivery failures resulting from incorrect or incomplete information supplied by the customer.

3. Usage of Purchases

All purchases are intended for single usage only unless otherwise expressly stated.

4. Service Scheduling

Services purchased online will be scheduled at a mutually agreed time. We reserve the right to reschedule in the event of unforeseen circumstances, with reasonable notice provided to the customer.

5. Risk Transfer

Risk in the products passes to the customer upon delivery.