1. Our Services

Our website offers a curated selection of aesthetic, beauty and wellness services across various categories.

Available services may include, but are not limited to:

• Mindful Glow Sessions
• Acne & Skin Correction Treatments
• Luxury Hair & Scalp Spa
• No-Makeup Skin Minimalism
• Holistic Face Rituals

Services are purchased through our website and redeemed in accordance with the applicable booking and redemption instructions provided at the time of purchase.

We may update, modify, add or remove services, categories, descriptions or availability at any time without prior notice.

2. Eligibility

You must be at least 18 years old to purchase services through our website.

If you are under the age of 18, a parent or legal guardian must make the purchase and provide any required consent in accordance with applicable requirements.

By using our website, you confirm that you have the legal capacity to enter into a binding agreement and that the information you provide is accurate and complete.

3. Service Purchases

All service purchases made through our website are subject to availability and acceptance.

By placing an order, you agree to provide accurate and complete information, including your contact and payment details.

We reserve the right to refuse, cancel or limit any order where we reasonably believe that:

• Incorrect or misleading information has been provided;
• A transaction is unauthorised, fraudulent or suspicious;
• There has been a pricing or technical error;
• The purchase violates these Terms & Conditions or applicable laws.

An order confirmation does not guarantee that a particular service or appointment time will remain available until the relevant booking or redemption process has been completed.

4. Prices & Currencies

All prices displayed on our website are shown in the applicable currency selected or made available at the time of purchase.

Our website accepts payments in:

• United States Dollars (USD $)
• Japanese Yen (JPY ¥)
• Hong Kong Dollars (HKD $)

Prices, currency availability and payment options may vary depending on the service, location, payment method or other relevant factors.

We reserve the right to update our prices at any time. Changes to prices will not normally affect purchases that have already been successfully completed and confirmed.

Your payment provider or financial institution may apply additional fees, currency conversion charges or other transaction costs. We are not responsible for such charges.

5. Payments

Payment must be successfully completed before a service purchase is confirmed.

We accept the payment methods displayed and made available on our website at the time of checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

We may use third-party payment processors to securely process transactions. Your use of those payment services may also be subject to their respective terms and conditions.

If a payment cannot be successfully authorised or processed, we may cancel or suspend the relevant order.

6. Booking & Redemption

After completing your purchase, you will receive the relevant confirmation and redemption information through the contact details provided during checkout.

Services must be booked and redeemed in accordance with the applicable instructions, availability and requirements.

Certain services may require advance booking, consultation or additional information before the service can be provided.

You are responsible for ensuring that the information provided when making a booking or redemption is accurate.

Failure to attend a scheduled appointment, late arrival, cancellation or rescheduling may be subject to additional requirements or restrictions depending on the purchased service.

7. Service Availability & Changes

All services are subject to availability.

We make reasonable efforts to ensure that service descriptions, pricing and availability information displayed on our website are accurate. However, we do not guarantee that all information will always be complete, current or error-free.

Services, treatment details, availability or other relevant arrangements may occasionally need to be changed due to operational, scheduling or other circumstances.

Where reasonably possible, we will provide relevant information regarding material changes affecting a confirmed purchase or booking.

8. Customer Responsibilities

When using our website or purchasing a service, you agree to:

• Provide accurate and complete information;
• Follow applicable booking, preparation and attendance requirements;
• Behave respectfully and appropriately;
• Inform the relevant service provider of any information reasonably necessary for the safe and appropriate provision of a service;
• Follow reasonable instructions provided in connection with your appointment or service.

You must not use our website for unlawful, fraudulent, abusive or unauthorised purposes.

9. Cancellations & Refunds

Cancellation and refund eligibility may depend on the type of service purchased, whether a booking has been made, and whether any part of the service has already been provided or redeemed.

Our Refund Policy forms part of these Terms & Conditions and provides further information regarding refund requests, eligibility and applicable exclusions.

Nothing in these Terms is intended to limit any rights that cannot be excluded under applicable law.

10. Intellectual Property

All content available on our website, including but not limited to text, graphics, logos, designs, images, branding, layouts and other materials, is owned by or licensed to us and is protected by applicable intellectual property laws.

You may use our website for personal and non-commercial purposes only.

You may not reproduce, distribute, modify, copy, publish or otherwise use any website content without our prior written permission, except where permitted by applicable law.

11. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential, special or punitive losses or damages arising from your use of our website or services.

We do not guarantee that our website will always be uninterrupted, error-free, secure or available at all times.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is not permitted under applicable law.

12. Governing Law & Changes to These Terms

These Terms & Conditions and any matters relating to your use of our website or purchases made through it shall be governed by and interpreted in accordance with the laws of Hong Kong.

Any disputes arising from or relating to these Terms shall be subject to the applicable jurisdiction and legal processes of Hong Kong.

We may update or revise these Terms & Conditions from time to time to reflect changes to our services, business practices, legal requirements or other relevant circumstances. By continuing to use the Website after any revisions, you agree to be bound by the updated Terms.